Privacy Policy

Colorado Quality LLC ("we", "us", or "our") operates Screenshot Perfector. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, profile picture (via OAuth providers)
• Payment Information: Billing details processed securely through Stripe (we do not store credit card numbers)
• Uploaded Content: Screenshots and images you upload for processing
• Communications: Messages you send to customer support

1.2 Information Automatically Collected

• Usage Data: Features used, credits consumed, processing history
• Device Information: Browser type, operating system, IP address
• Cookies and Tracking: Session cookies for authentication and functionality
• Analytics: Aggregated usage statistics to improve the Service

2. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process your screenshots and generate AI-enhanced outputs
• Manage your account and subscription
• Process payments and prevent fraud
• Send service-related notifications (billing, account changes)
• Respond to customer support inquiries
• Analyze usage patterns to improve features
• Comply with legal obligations

3. How We Share Your Information

We do NOT sell your personal information. We may share information with:

3.1 Service Providers

• Payment Processing: Stripe (for subscription and payment processing)
• Cloud Storage: AWS S3 (for storing uploaded and processed images)
• AI Services: Third-party AI providers for image processing and caption generation
• Analytics: Usage analytics to improve the Service

3.2 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

3.3 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Secure cloud storage with access controls
• Regular security audits and updates
• Limited employee access to personal data

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to provide the Service and comply with legal obligations:

• Account Data: Retained until you delete your account
• Uploaded Images: Stored until you delete them or close your account
• Payment Records: Retained for 7 years for tax and accounting purposes
• Usage Logs: Retained for 90 days for analytics and troubleshooting

6. Your Privacy Rights

Depending on your location, you may have the following rights:

6.1 Access and Portability

Request a copy of your personal data in a structured, machine-readable format.

6.2 Correction

Update or correct inaccurate personal information through your account settings.

6.3 Deletion

Request deletion of your personal data. You can delete uploaded images anytime. Account deletion removes all personal data except records required for legal compliance.

6.4 Opt-Out

Opt out of marketing communications (though we send very few). You cannot opt out of service-related notifications.

6.5 Data Restriction

Request restriction of processing in certain circumstances.

To exercise these rights, contact us at [email protected].

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential Cookies: Required for authentication and core functionality
• Analytics Cookies: Understand how users interact with the Service
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings, but disabling essential cookies may affect functionality.

8. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies.

9. Children's Privacy

The Service is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information (we do not sell data)
• Right to deletion
• Right to non-discrimination for exercising CCPA rights

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation:

• Right to access, rectification, erasure, and data portability
• Right to restrict or object to processing
• Right to withdraw consent
• Right to lodge a complaint with a supervisory authority

Our legal basis for processing: performance of contract, legitimate interests, and consent where required.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact us:

Colorado Quality LLC
Email: [email protected]
Website: screenshotperfector.com

15. Data Protection Officer

For privacy-related inquiries, especially from EEA residents, you may contact our Data Protection Officer at [email protected].